Many customers provide us with a copy of the key to their home, and we take extreme measures to protect each key. Each key is locked in our key safe box. We do not return keys by mail. Keys must be picked up by the client who’s name is on file. No one except the client who’s name is file can pick up this key. The client must present a picture ID before a key will be released.
If you have an alarm system at your home you can give instructions on its operation to Busted Knuckles. However, we prefer that your alarm be left off on the day of the cleaning.